Manager - Contact Centre job in Ipswich at Pure Resourcing Solutions
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Manager - Contact Centre

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Company: Pure Resourcing Solutions

Location: Ipswich, Suffolk

Date Posted: Nov 24, 2011

The main duties include: To proactively manage operational service delivery across a range of teams to achieve agreed contractual service levels within budget To ensure all staff under their control are trained and competent to ensure operation to agreed standards and cost control in line with budgeted key performance indicators (productivity and quality)...View full job description
From Reed - 24 Nov 2011
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