Minding The Gap Senior Administrator job in Ipswich at Community Action Suffolk

Minding the Gap Senior Administrator

Company: Community Action Suffolk

Location: Ipswich UK

Date Posted:Feb 02, 2018

Minding the Gap Senior Administrator HOURS: Part time (30 hours per week)TERM:  Fixed term contract to 30th September 2019LOCATION: Community Action Suffolk, Brightspace, IpswichSALARY: £18,000 per annum pro rataSTART DATE: As soon as possible Community Action Suffolk is currently seeking a Senior Project Administrator who will support the Minding the Gap Project Manager and Director of Business Development with excellent administration for the coordination and delivery of the project across Suffolk, in collaboration with 7 partner organisations.  Minding the Gap is an employability project for 16-24 year olds in Suffolk who face significant challenges/barriers to accessing employment and are currently/or at risk of social isolation. This project is funded by the European Social Fund (ESF) and Big Lottery Fund (BLF). The MTG Senior Administrator will provide excellent administration and support for the project, ensure compliance with funding requirements and be a point of contact for all project partners, CAS staff and external enquiries. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.   CLOSING DATE FOR APPLICATIONS: 5pm, Wednesday 28th February 2018INTERVIEWS WILL BE HELD ON Tuesday 6th March 2018 For more information, or an application pack please contact: Louise BradshawJOB DESCRIPTION – Minding the Gap Senior Administrator JOB TITLE: MTG Senior AdministratorSALARY:£18,000 pro rataDEPT: Community ServicesHOURS: 30 hours per week (4 days)ACCOUNTABLE TO:Director Business DevelopmentLOCATION:Community Action Suffolk, BrightspaceJOB PURPOSE Minding the Gap is an employability project for 16-24 year olds in Suffolk, funded by the European Social Fund and Big Lottery Fund, who face significant challenges/barriers to accessing employment and are currently/or at risk of social isolation. Community Action Suffolk is the lead partner organisation for the project and iscoordinating a partnership of 7 delivery organisations, along with providing support and guidance toother key stakeholders across Suffolk.  The MTG Senior Administrator will provide excellent administration skills to support the project and be a key point of contact for internal staff and staff in project partner organisations. The successful candidate will be an ambassador for CAS supporting and promoting CAS’s diverse range of products and services and will be a positive and flexible member of a high performing, innovative and enterprising Community Services department and the wider CAS team.MAIN DUTIES AND RESPONSIBILITIESTo provide excellent administration and IT support for the MTG projectTo work with the MTG Project Manager and Administrator to ensure aims and objectives are met and deadlines achieved.To provide project specific administration:- Monitoring the CRM system and partner uploads of evidence and information- Maintain project records through the network and other databases- Check participant eligibility according to ESF requirements- Check project evidence for financial claims in accordance with ESF requirements- Collate feedback and produce RAG reports on claims for management- Research information as requested- Prepare and collate paperwork for reports as requiredArrange and support meetings and events as requested- Book facilities, book delegates and speakers- Ensure that required equipment and facilities are available- Draft agendas, collate and distribute agenda papers-Collect and record relevant data to monitor and evaluate the work- Produce reports as requested- Provide administration for specific meetings as required, including Partnership board meetings To be a point of contact for the BBO project partners, CAS staff and external enquiriesTo co-ordinate initial enquiries, signposting callers and working with the team to ensure these are followed up effectively, efficiently and professionallyRedirecting or responding appropriately to other correspondence and telephone calls To be an ambassador for CAS supporting and promoting CAS’s diverse range of products and services Develop and maintain an expert working knowledge about the diverse range of CAS’s products and services and seek to raise awareness and promote these locally and wherever possible Be a first point of contact to share knowledge about who to turn to for support in CAS To work with the wider CAS team to raise awareness of CAS’s community services offer so they can promote CAS’s diverse range of community development projects to their stakeholder groups Contribute to the development of local and county wide marketing and communication strategies and plans and work with CAS’s marketing team to promote CAS’s community development offer both internally and externally Generate a range of content for both internal and external marketing resources such as newsletters, e-bulletins, posters, flyers and postcards etc. Actively promote the benefits of CAS membership  To be a positive and flexible member of a high performing, innovative and enterprising Community Development and Volunteering department and the wider CAS team To work collaboratively with colleagues to find solutions to issues as they arise To take responsibility for a range of activities as specified by Director Business Development if applicable   PERSON SPECIFICATION QualificationsEducated to ‘A’ level standard or equivalentKnowledge, Experience and Skill2 years experience of effectively operating and maintain database system ideally in relation to European FundingExperience of providing administration for monitoring and reporting requirements is essentialExperience of financial administration for EU funding and/or other large grants Excellent written and verbal skills with a customer focussed approach and experience of communicating with a diverse range of people on the telephoneExcellent organisation and planning skillsExcellent communication skillsThe ability to use own initiative to identify and problem solve proactivelyHighly developed organisation skills and time management skillsAbility to deal with complex workloads and prioritise work to tight deadlinesExperience of working to targets within an outcomes frameworkTo develop, establish and maintain good working relationships across all internal and external teams/partnersExcellent working knowledge of Microsoft Word, Excel, Access and PowerpointGood knowledge of the geography of SuffolkAbility to maintain confidentiality and discretion at all timesAbility to work to deadlinesExcellent working knowledge of modern IT – experience of working with CRM systems is desirableAttributesPersonal commitment to CAS and its values Excellent team player with a positive attitude to change High levels of flexibility and can do attitude with the ability to much where required A collaborative and solution based approach to solving problems Ability to self manage, organise balance and deliver against a range of competing priorities Commitment and an ability to contribute to an emotionally healthy and fun working environment Occasional travel may be required around the county so an ability to travel within Suffolk as necessaryMTG Senior Administrator – January 2018 View full job description
JobCentre Plus 1 year ago
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