Mobile Service Tyre Technician job in Oxford at ATS Euromaster Ltd

Mobile Service Tyre Technician

Company: ATS Euromaster Ltd

Location: Oxford UK

Date Posted:Jul 14, 2017

ATS Euromaster in Oxford is a busy comprehensive centre, servicing a range of national and regional accounts, with a fleet of mobile vehicles. This centre provides roadside assistance, onsite support and servicing to our heavy vehicle customers.The Role As a Mobile Service Technician in ATS Euromaster Oxford, you will assist the centre management team by providing a consistent and outstanding level of customer care in line with the company’s values, policies and procedures. As part of the team you will help to achieve centre objectives in order to maximise sales and enhance the profitability of the centre.Key ResponsibilitiesSupport the centre management team to increase centre contribution, assisting in optimising sales of products and services Ensure full Vehicle Health Checks and Breakdown Service Records are carried out and customers are advised accordingly Carry out roadside breakdown call outs, this can sometimes be in unsociable hoursParticipate in the standby/call-out rota for the Centre and/or work a shift patternPredominately based away from the centre, attending national and fleet customer sites or roadside to replace or service commercial tyresEnsure compliance with our Health and Safety standardsMaintain high levels of customer satisfaction by delivering outstanding customer service Comply with all company standards, values, policies and proceduresThe Person  The ideal candidate will have excellent communication and interpersonal skills as well as a full valid driving licence. They will also have;Experience of;tyre husbandry working in a similar role delivering outstanding customer care and high sales performance  Ability to;work autonomouslymanage multiple tasksadapt and changework as a team playerproblem solvework flexibly The Company ATS Euromaster Ltd, part of the prestigious Michelin Group, has an extensive nationwide network of Service Centres providing national coverage across the UK. As the UK's largest tyre service provider and fleet market specialist, we pride ourselves on being easy to do business with, offering honest expert advice and providing our Customers with outstanding customer care. In addition to a competitive salary we offer 25 days holiday (plus bank holidays), a generous flexible pension scheme and a competitive staff discount scheme on our range of products and services.  We also offer additional voluntary benefits including childcare vouchers, discounted eye care and holidays. Training will be provided including City & Guilds qualifications and numerous opportunities for career development will be available. View full job description
JobCentre Plus 2 years ago
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