Motor Claims Handler FNOL job in Morecambe at MyJobMatcher

Motor Claims Handler- FNOL

Company: MyJobMatcher

Location: Lancashire UK

Date Posted:Oct 14, 2016

Adecco Bolton have an exciting opportunity for an experienced Motor Claims Handler specialising in first notification of loss. Managing your own portfolio of claims you will provide a consistent and unrivalled level of customer service to policyholders throughout the course of the claim.Key duties include:* Providing point of contact for any incoming query or complaint and ensuring these are actioned appropriately.* Maintaining a high standard of customer service and keeping Policyholders updated throughout the claim.* Technical specialist in FNOL motor claims area.* Managing a varied caseload of motor claims through to final settlement.* Handling and negotiating claims by telephone and via correspondence, all claims allocated from first advice to settlement as per company procedures when required.* Identifying and referring any questionable underwriting.* Identifying any potentially fraudulent areas of the claim.* Dealing with incoming post and telephone queries.Required Skills/experience:* Experience in FNOL motor claims essential.* Experience from a customer service/business administration background would be beneficial.* At least 5 GCSEs at Grade C or above including Maths and English, or equivalent.* CII (Certificate of Insurance), or working towards would be advantageous.* PC literacy.Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer View full job description
JobCentre Plus 2 years ago
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