Multilingual Customer Service Agent job in Belfast at Oak Tree Recruitment

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Multilingual Customer Service Agent

Company: Oak Tree Recruitment

Location: Belfast, Northern Ireland

Date Posted: Feb 10, 2012

Key Responsibilities: • Communicate with customers via telephone, email and chat; • Single point of contact for the customer for all service related issues; • Analyze problems and provide updates to Customers, Support Engineers and Development Operations team to meet customer needs; • Report both service issues and customer suggestions; • Proactively document known issues, issue reports and readiness for both internal and customer consumption; • Ability to effectively work with senior technical staff as well as development teams...View full job description
From CV Library10 Feb 2012
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