NVQ Assessor Contact Centre Operations job in Newtown at ITEC Training Solutions Ltd

NVQ Assessor - Contact Centre Operations

Company: ITEC Training Solutions Ltd

Location: Newtown UK

Date Posted:Jun 16, 2017

Itec Skills and Employment was established over 30 years ago to meet emerging skills gaps; today we have grown to become one of Wales's largest and highest performing training provider. Working pan Wales, we support over 1000 employers and 5,000+ learners every year through a range of training and employment services. Our success has been built around the recruitment of talented people working to a consistent set of core values. NVQ Assessor (Occupational competence in Team Leading / Contact Centre experience) What are the core responsibilities of this role? Delivery of training programmes to assigned learners ensuring the highest possible standards are achievedProviding a quality learning experience and journey, ensuring quality standards are achieved Supporting learner to achieve qualifications to a quality standard in a timely fashion. Contribute to the planning, monitoring and achievement of agreed performance targets  What skills and experience are we looking for from potential applicants? Occupational competencies and experience of delivery within the required area of trainingExperience of Work Based Learning and Award Body practicesCAVA qualifications or equivalent and assessing experience ESW Level 2 in AON, Comms and ICT or equivalentFull driving licenseDesirable criteriaAbility to speak Welsh would be advantageous This role is subject to a DBS check. The cost of the DBS check will be met by the company The successful appointment will need to be self-registered with the Education Workforce Council as a Work-Based Learning Practitioner Salary: £18,000 - £23,000Closing date: 30/06/2017Location: Newtown, PowysBenefits: Excellent benefits package, including a contributory pension scheme, 25 days annual leave plus bank holidays, personal development and career opportunities, childcare voucher scheme, cycle to work scheme  View full job description
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