Night Concierge job in Consett at SHAID

Night Concierge

Company: SHAID

Location: Durham UK

Date Posted:May 17, 2018

JOB PURPOSEThe purpose of the post is to provide overnight waking cover, between the hours specified by the Project Manager. To ensure the building is a safe and secure environment. DIMENSIONS The post holder is responsible for statistical information regarding occupancy, updating project records e.g. the communications log, in accordance with record keeping quality standards. KEY RESULT AREASTo provide overnight waking cover as required by the service, in maintaining the safety and security of the building.To supervise the entry and exiting of the building, for the purpose of security and safety of the property.To maintain full and accurate log of events during the shift, for the purpose of clear and concise communication to staff.To actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals.In the absence of cleaning staff, to carry out cleaning duties of all common areas.To identify defects in relation to monthly defect monitoring and reducing turn around times.To participate in ensuring the security and the safety of the premises, and equipment.To adhere to the post holder’s own responsibilities to health and safety in the work place.Report and document  any health and safety issues or concerns to line managerUpon request, to operate as first point of contact for any emergency on call system within the service.To take appropriate immediate action in contacting emergency servicesTo apply equal opportunities and anti discrimination policies and ensure rights to privacy and confidentiality are maintained.To be a good team player and work constructively with colleagues and managers in all aspects of the post holders work.To undertake any other appropriate duties as directed by the Manager.  COMMUNICATIONS AND WORKING RELATIONSHIPSInternal:Participate in verbal and written handoversEnsure that written reports i.e. log books and contact sheets are clear and concise.To maintain accurate records of key movements.To monitor and record the entry / exit of the building.To maintain a full and accurate log of events during each shift. External:The reporting of out of hours emergency maintenance defects to ‘repairs helpline’.To prepare and send monthly defects monitoring reports.To act as a first point of telephone contact for the premises. PERSON SPECIFICATION Experience/Knowledge:No experience required, although previous work in either a social housing or care setting in a paid or voluntary capacity would be beneficial.Education:No formal educational or academic qualifications are required for this post.Basic level numeracy/literacy  Skills and Abilities:To have a broad knowledge of the issues that affect vulnerable service users.Ability to demonstrate a clear understanding of confidentiality.Ability to demonstrate a clear understanding of equal opportunities.Ability to demonstrate a clear understanding of health and safety issues.To display initiative in identifying action required and taking appropriate measures.Basic computer literacy skillsSeeks and accepts personal responsibility for own actions. Ability to work alone without direct supervision.  Ability to understand and meet the needs of the customer.Ability to change and adapt approach.Ability to work flexibly on a rota, including weekends and public holidays Personal Characteristics:AssertiveTolerant Team player.Non-judgmental. Please note:Candidates will be required to meet disclosure & barring service security checks in order to work for SHAID. This role will be employed on a rotating basis in order to provide 24/7 cover.  Must be flexible to work between sites when requiredA full clean driving licence is essentialTo apply for the position please send your CV and covering letter to the email address listed   View full job description
JobCentre Plus 4 months ago
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