Night Receptionist job in London at Next Generation Jobs

Night Receptionist

Company: Next Generation Jobs

Location: London UK

Date Posted:Dec 29, 2017

Our client a unique provider of residential accommodation are currently recruiting for a Receptionist with to join their team covering the night shift.As the Receptionist you will be the first point of contact for visitors and guests, helping to create an environment that makes members and guests feel at home and keen to return. The ideal candidate for this role will have proven track record within a 3/4 star hotel. This position is based on a rota basis. The shift starts at 11.00pm and finishes at 7am on a rota basis and will include weekends and bank holidays. Day to day responsibilities of the role:*To ensure that all guests and members receive a warm welcome and a lasting and positive impression of the business*To be the first point of contact for all members and to deal with all situations in a courteous and professional manner *To cover all 3 reception desks as per the request of the Reception Manager or Supervisor *To answer and converse on the telephone in a professional manner *To be responsible and carryout all necessary operations when guests arrive and depart (check-in/check-out) *Respond to a wide range of member requests and promote facilities *Manage invoicing payments and cash operations during the night shift *Report all facilities and maintenance issues to the Helpdesk *Have operational knowledge of all front of house services and know how to access these services to meet the members' requirements *Ensure that reception is constantly manned and kept immaculate at all times *To be competent and confident in the use of a range of IT systems *Complete a daily end of shift report *To become a First aider and Fire marshal (training given) and carry out evacuation procedures *Carrying luggage to guest rooms, when covering at the club *Any other duties which may reasonably be requested View full job description
JobCentre Plus 1 year ago
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