Operations Manager job in Watford at Hays

Operations Manager

Company: Hays

Location: Hatfield UK

Date Posted:May 10, 2018

IT Operations Manager A new job opportunity has arisen to join a leading IT company in Hatfield. Main ResponsibilitiesWe've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward.So you'll know exactly what's expected of you, managers will be accessible when you need training and support, your voice will be heard and we'll take a genuine interest in how you want to develop.Our Group Information Systems function deliver, manage and maintain systems that support business. This includes our IT Infrastructure (Network, e-mail, file/print, internet) and our core applications.Our mission statement is: To be recognised as an approachable, flexible and responsive Division which understands our customers' needs and is committed to delivering innovative, cost effective services and solutions.You will own the Service Delivery reporting lifecycle, including the production, maintenance, distribution and continual service improvement.You will support the Problem Management service in the investigation of problems following an ITIL aligned process, engaging support teams, tracking actions and escalations. The Ideal CandidateWe are looking for good ITIL understanding, previous problem management and incident management experience, strong Excel and Data Analysis experience combined with enthusiastic, innovative and methodical attitude.Knowledge of ITSM v9, SharePoint 2013 and Major Incident Management Experience would be highly desirable.E-virtual technical team, with good negotiation skills and people management skills To progress with an application please click on to the apply now button to submit your CV.Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk View full job description
JobCentre Plus 12 months ago
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