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PART TIME - CUSTOMER SUPPORT AGENT
Make outbound calls as required Act as operational specialist in relevant product area ( as defined by manager) Provide product training according to requirements Produce recommendations based on improving product efficiency and service.
Customer Service / Satisfaction Working knowledge of specialist product Reduction in complaint and Claim levels Individual development plan Outbound calling capability Accuracy and Quality Provide support to management and business units, as requested, when a business disruption occurs The above list of main duties and responsibilities is not exhaustive and you may be asked to carry out other adhoc tasks as and when required...View full job description
From CV Library
- 10 Feb 2012
Customer Service / Satisfaction Working knowledge of specialist product Reduction in complaint and Claim levels Individual development plan Outbound calling capability Accuracy and Quality Provide support to management and business units, as requested, when a business disruption occurs The above list of main duties and responsibilities is not exhaustive and you may be asked to carry out other adhoc tasks as and when required...View full job description
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