Paralegal Internal job in Irvine at North Ayrshire Council

Paralegal (Internal)

Company: North Ayrshire Council

Location: Irvine UK

Date Posted:Jul 04, 2017

Role ProfileINTERNAL TO EMPLOYEES OF NORTH AYRSHIRE COUNCIL ONLYROLE DEFINITIONTo provide services to the Council as a paralegal within the debt recovery team as part of the Council's in-house Legal team.???KEY TASKS AND RESPONSIBILITIESCorporate ResponsibilitiesTo undertake individual role in line with the Council’s Strategic Priorities and in compliance with the Council’s corporate policies and procedures.To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.Role Specific Tasks & ResponsibilitiesTo assist the Senior Manager, Team Managers, Solicitors and Senior Paralegal, Legal Services in the provision of legal services to the Council and to provide general paralegal services including but not restricted to:-Liaising and negotiating with customers to set up payment plans for money due to the Council.Communicating with customers by telephone, letter and email correspondence.Liaising with and reporting to Council Services on the progress of recovery of payments due.Logging, monitoring and maintaining information relating to customers who owe monies to the Council.Administrative duties connected with providing a proactive debt recovery service for the Council.Processing invoices for payment.Preparing court actions for recovery of money due to the Council, including considering and evaluating all supporting evidential papers, preparing the court papers, submitting them to court and ensuring all administrative processes in relation to the court application are undertaken timeously and solicitors are notified of progress and court requirements.Liaising with outside agencies including the Scottish Court Service and Sheriff Officers regarding ongoing court actions.Submission of claim forms to the Accountant in Bankruptcy with regard to bankruptcy cases.Assisting with the training of and providing guidance to the paralegal modern apprentice.Reporting to the Senior Paralegal and Team Manager (Litigation) on work in progress.Ensuring compliance with and adherence to the Data Protection Act and the Council's policy on data protection to ensure appropriate handling of confidential information.Providing cover as may be necessary for the other paralegal team within Legal Services as may be required from time to time.????ESSENTIAL / DESIRABLE CRITERIA EssentialDesirableEvidenceEducation and QualificationsSVQ Level 2 in Administration or equivalentNational 4 passes in English and Maths or equivalent or suitable equivalent experience??????Application FormInterviewExperienceExperience of paralegal work within a local authority in -house legal team??????????Application FormReferencesInterviewSpecialist KnowledgeKnowledge of court processes?????????????Application FormInterviewPre/Post-Interview Check (if appropriate)Skills and AbilitiesOral and written communication skillsOrganisation and time management skills including workload management and prioritisationAbility to work as part of a team??????????Application FormReferencesInterviewOther??????????Application FormInterviewPre/Post-Interview Check (if appropriate)Staff Values & BehavioursNorth Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.Further information on how to complete behaviour based application form questions is available on the  ValueBehavioursFocus.We put our customers firstWe understand the bigger picture Provide excellent customer servicesMeet and where possible exceed the expectations of internal and external customers.Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.Know how the work we do fits into the overall performance of the Council.Passion.We take pride in the jobs we doWe are ambitious for our communityTake ownership of our own actions and performance.Reflect on the work we do and consider how it could be improved.Have a positive impact on the lives of our customers and their communities.Push the boundaries to help our customers and communities realise their potential.Inspiration.We all look for better ways to deliver our servicesWe achieve the best results togetherFind new ways to deliver improvements, efficiencies and value for money.Embrace change with enthusiasm and creative ideas.Work together and creatively produce the best outcomes for our customers and communities.Plan all activities with the end goal in mind.ReferencesFor your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process View full job description
JobCentre Plus 5 months ago
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