Part Time Customer Service Sales Advisor job in Coventry at First Utility

Part Time Customer Service Sales Advisor

Company: First Utility

Location: Coventry UK

Date Posted:Dec 29, 2017

Role: Customer Service Sales AdvisorLocation: Coventry - Westwood Business Park Salary: £18,000 rising to £18,500 on completion of probation + Ad-hoc incentives & rewards Contract Type: Permanent, Full-Time Hours of Work: Shifts are between the hours of 17:00 - 22:00 Mon - Fri - Flexibility between these hours is a possibility after your 5 weeks training.Do you want to be a Sales Advisor for the largest independent gas and electricity retailer in the UK? If so, keep reading…We are looking for 15 enthusiastic Customer Service Sales Advisor to join our fast-paced, lively and professional Sales Team from the 12th February 2018. We need Customer Service Sales Advisor who are confident in a call centre setting promoting our products and services to new and existing customers who are moving home.What your new role as a Customer Service Sales Advisor will involve…You will provide excellent service through answering inbound calls and email correspondence, supporting customers with queries relating to moving in and out of their homes.Promote our energy and broadband packages passionately to customers.Working within a highly motivated, sales driven team of 12 agents to meet and exceed both your own and department targets through friendly competition.Actively listening to customers needs and talking them through our product options and services that could best suit their situation, to ultimately retain them through delivering exceptional service.A few things you’ll need...To be able to commit to upsell in a regulatory and professional way whilst being enthusiastic with a positive manner.Be comfortable to boldly make recommendations that are relevant to that specific customer’s needs.To be capable of overcoming objections and closing sales whilst working under pressure across multiple systems.Gladly work towards and exceed both individual and team targets.What you’ll get in return...25 days holiday plus 8 statutory bank holidays on top - Yes we don’t open on bank holidays or Sunday’sFirst Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff energy and broadband tariffs and exclusive savings and discounts from nearly 900 retailers.Regular ad-hoc incentives, such as up to £240 of love to shop vouchers every month, plasma screen TV’s, cinema and restaurant vouchers and more.Plus much more...When we’d like to speak to you...Once you’ve sent us your CV, sit back and relax. If successful we will get back to you within 24 - 48 working hours, so we can book in time with you to discuss this role over the phone.If successful through this stage, we are looking to assess candidates for this role every Tuesday and Thursday at 1pm, in order to reach this stage you will have to complete a telephone interview with one of our team. View full job description
JobCentre Plus 1 year ago
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