Receptionist job in Aberdeen at Jurys Inn


Company: Jurys Inn

Location: AB21 0AF UK

Date Posted:Mar 08, 2017

<p><strong>JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come...</strong></p><p></p><p><strong>Jurys Inn Aberdeen Airport</strong></p><p></p><p><strong>We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do.</strong></p><p></p><p><strong>We have an opportunity for you to join Front Office Team as</strong></p><p><strong>Front Office Colleague / Receptionist </strong></p><p></p><p>You will become an integral member of the team to deliver excellence to all our valued customers in our hotel, through our teams in our Front Office Department.</p><p>This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.</p><p>If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today at <em></em></p><p></p><p><strong>Receptionist key responsibilities:</strong></p><ul><li><p>To be familiar with the day`s business, including arrivals, departures, special requests, etc.</p></li><li><p>To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).</p></li><li><p>To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in</p></li><li><p>Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.</p></li><li><p>Handle all guest enquiries and complaints in a professional manner</p></li><li><p>Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.</p></li><li><p>To assist in the smooth running of the front office desk during your shift.</p></li></ul><p></p><p></p><p><strong>What benefits will I receive while working for Jurys Inn?</strong></p><p style="margin-left:18pt">Here are some of the fantastic benefits that you would be entitled to if you joined Jurys Inns Hotel Group. Full details are provided during Company BELONG Induction Programme.</p><ul><li><p>Well-Tailored Uniforms</p></li><li><p>Meals on duty</p></li><li><p>Social Activities (Staff Summer/Winter event)</p></li><li><p>Monthly engagement activities</p></li><li><p>Annual Charity Event Day</p></li><li><p>Training and Development opportunities through our `Grow` L&D Programme</p></li><li><p>Employee of the month & Overall Employee of the Year, Gala dinner</p></li><li><p>Discounted accommodation rates for staff members and reduced rate for friends and family</p></li><li><p>Food Discount - 50% off total lunch or dinner bills when staying in one of our hotels</p></li><li><p>28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days</p></li><li><p>Pension Scheme- Contributory Group Personal Pension Plan</p></li><li><p>Flexible working hours</p></li><li><p>Earn up to £1000 for recommending a friend to work for us</p></li><li><p>Birthday cards every year</p></li><li><p>Life Assurance</p></li><li><p>No split shifts</p></li></ul> View full job description
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