SECZKGSTN1204 Retail Security Officer Kingston Upon Thames Surrey KT1 job in Kingston Upon Thames at Axis Group

SECZKGSTN1204 - Retail Security Officer, Kingston Upon Thames, Surrey, KT1

Company: Axis Group

Location: Kingston upon Thames UK

Date Posted:Apr 12, 2018

Introduction:  Established in 1994, Axis Security has grown to become one of the UK’s leading security companies. Axis Security offers a wide range of professional security services which include , ,, , , and . Axis Security has been named Security Guarding Company of the Year at the 2011, 2013 and 2014 Security Excellence Awards (SEA) years. Axis Security also won the award for ACS Champion of the year in 2013 for its commitment to raising standards and creating a safer environment. We are an ‘Equal Opportunities’ employer and abide by the ‘Working Time Directive’. Job Title and Location:  Retail Security Officer, Kingston Upon Thames, Surrey, KT1 Role Purpose:To protect staff and customers from acts of intimidation or violence, and to ensure the client’s premises and property are protected from criminal activity through loss prevention. Provide a high standard of customer service, thus maintaining the good reputation of Axis Security.  Role Requirements: We seek to fill this role immediately  6 months probationary period £9.50 per hour  Paid monthly 30 plus hours per week Located at our client’s store in Kingston Upon Thames, Surrey, the Security Officer will be responsible for high visibility uniformed patrols and loss prevention.  Searching of staff and customers when required and maintaining professional standards and relations within retail environment. Ensuring daily operational store requirements are met, with the highest level of customer services provided.  Assist in arrest situations and emergencies, liaising with the police, whilst providing a professional service at all times. Specific Duties: -          Punctuality:- Arrives before the shift start time, books on duty, stows personal items and checks radio. Is active on the store floor at shift start time.-          Communication:- Is polite at all times, demonstrates customer service, is not engaged in casual conversations on store floor and escalates any issues of concern or risk to management.-          Deters Theft:- Appears focused and alert, challenges alarm activations, completes patrols, tag and fitting room checks.-          Maintains DOB:- Completes an entry for each day, documents licence declaration, records breaks, tag finds and deters etc.-          Searches:- Completes staff bag searches on exit and drives locker searches with management team on ad hoc basis each week to maintain internal security policy.-          Breaks:- Agrees lunch time with management at start of each day, takes lunch on site and is available for communication with shop floor, communicates any departure from the shop floor or post to the store team prior to leaving the floor.-          Dress Code:- Is dressed in brand uniform including tie and correct shoe wear, not trainers. Maintains good personal hygiene and cleanliness of uniform.-          Staff Relations:- Is polite, responds to requests within guarding role, does not stand and distract others. Does not expect or ask for discounts or in store benefits. Does not actively socialize with staff outside of work to the detriment of professional relationships. To be suitable for this role you must meet all of the following criteria:-          Be smart and well presented at all times-          Have an SIA Security Guard or Door Supervisor licence-          Be polite, helpful and diligent, with a ‘can do’ ethos-          Have excellent communication skills, both written and verbal-          Be able to provide the highest standard in customer service-          Have previous experience in the retail security industry-          Be flexible and reliable to meet the role requirements-          Have a calm personality capable of controlling difficult situations-          Be able to demonstrate an understanding of A-S-C-O-N-E and P.A.C.E.-          Have the ability to make arrests or deter crime dependant on the store policy-          Be able to work without supervision and also as a member of a team-          Have a full five year checkable work history and required documentation to be vetted Documentation that must be provided by the applicant upon request: -          SIA Licence-          Passport or full birth certificate-          Visa (if relevant)-          Bank Statements with account number, sort code and address-          Proof of address (such as a utility bill)-          Proof of National Insurance Number-          Details of 2 personal references (that must not be relatives or live at the same address) Please read very carefully as before applying for this role you must: 1.    Be confident that you will be able to undertake 100% of all the specific duties. 2.    Meet ALL of the criteria listed in this advertisement. Partial compliance is not acceptable.3.    Ensure your CV evidences your skills, qualities and career history that make you suitable for this role. 4.    Be able to provide all the documentation and vetting information when requested.5.    Send your CV and any relevant cover letter if you wish to be considered for this role and ensure you type: “SECZKGSTN1204” in the ‘Subject Line’ of any email you send. 6.    Assume that if you have not heard anything within a month of your initial contact then you have not been successful on this occasion. Thank you for expressing your interest in working for Axis Security.  View full job description
JobCentre Plus 9 months ago
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SECZKGSTN1204 Retail Security Officer Kingston Upon Thames Surrey KT1 jobs in Kingston Upon Thames

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