SERVICE MANAGER IN MANCHESTER PERMANENT job in UK at Progressive
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SERVICE MANAGER IN MANCHESTER PERMANENT

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Company: Progressive

Location: north west england , europe

Date Posted: Feb 14, 2012

•Develop, implement and maintain IT Service support policies, controls and procedures in line with practical application of the ITIL standards.
You will be responsible for managing, developing and reporting on the IT Services provided across the Group businesses•Provide full lifecycle support of the IT Infrastructure and business system applications in use throughout the UK General Insurance Group.
To include;IT Services StrategyCustomer ServiceService Desk TeamSupportReporting and KPI'sSystems HousekeepingProblem ManagementProcurementSoftware licensesChange ControlDocumentation •The successful candidate wills able to demonstrate significant experience of management of a Service Desk function within a formal environment...View full job description
From TechnoJobs - 14 Feb 2012
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