Sales Advisor job in Coventry at EON UK

Sales Advisor

Company: E.ON UK

Location: Coventry UK

Date Posted:Apr 28, 2018

We are looking for two Part Time Sales Advisors to join our Energy Installation Services Team in Coventry working 16 hours per week.E.ON provides electricity and gas to millions of homes and businesses here in the UK. It’s incredibly complex work. It takes the talents of thousands of people to do what we do. Yet our vision is a simple one. We want to be the trusted energy partner for our customers. We’re doing that by making energy cleaner and simpler to understand. We’re also doing it by being genuinely helpful people and treating our customers fairly.Part Time Sales AdvisorAre you looking for a part time role where you can be flexible with your lifestyle, work with a great team and receive extensive training to help you perform your role successfully? Salary: £17,595 - £20,434 Pro-RotaWorking Hours - 4.00pm-6.00pm Monday to Friday and 8.00am-4.00pm on Saturdays (no Sunday work)Location: Coventry At E.ON Energy, our team helps customers with energy saving measures to help reduce energy waste and, in some cases, ease fuel poverty. Making life more comfortable for customers is what makes us tick and, as we grow our business we want to do even more. We listen to what customers really want, we advise them on what's right for them and then we make it happen. External wall insulation, new boilers, loft insulation, cavity wall insulation - the list goes on.Our passionate customer service team is looking for Sales Advisors to join us. Working with existing and potential new customers, you will be promoting our exciting products, and acting as an ambassador.You will guide interested customers through the sales process and ensure the customer’s best interests are always taken into account. Whether this is a finance application or a simple customer query, your clarity and openness will mean the customer is always informed, and always saving the most they can on their energy solution. As a driven individual, what will set you apart is your desire not just to sell to our customers, but to act as a consultant to them. Your understanding of their needs, will allow you to proactively recommend the best products for them and provide them with a great customer experience. Within the department you will be crucial in analysing our quotes, to see if we are staying competitive. Your input to the pricing team will be vital; after all, you’re the one closest to our customer.Here’s what you need to have:Excellent communication skills.Working knowledge of Microsoft PC applications (Outlook, Excel).Passionate about delivering an excellent customer experience.You must have previous experience of working in a customer service or sales role.Have attention to detail and accuracy.Experience of complaint identification.Able to follow rules and guidelines.It would be great if you had:Experience of working within an FCA regulated business.Can evidence a high level of numerical and written skills.The ability to build relationships and show empathy.Experience of dealing with a variety of customers.GCSE Grade C or equivalent in Maths and English.Able to thrive working independently and drive self to continually meet and exceed targets.What we’ll give you in return26 days’ holiday plus 8 bank holidays.Excellent on the job training.Great supportive working environment.Generous pension scheme (with 2 for 1 contributions from E.ON up to 18%).Retail discounts and cashback.Additional InformationThe roles are based at Greenwood House, Westwood Way, Westwood Business Park, Coventry, CV4 8TT.They are permanent roles.The roles are part time; 16 hours per week during weekday 4.00pm-6.00pm evenings and Saturdays 8.00am-4.00pm.Due to the nature of this role a DBS check is required.E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility. View full job description
JobCentre Plus 12 months ago
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Sales Advisor jobs in Coventry

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