Sales Team Lead Inbound job in Chester at Agency Central Limited Job Warehouse

Sales Team Lead (Inbound)

Company: Agency Central Limited (Job Warehouse)

Location: Cheshire UK

Date Posted:Jan 01, 2014

An exciting and challenging opportunity has arisen for a Sales Team Lead to manage a sales team based in Wilmslow as part of the new direct to consumer offering. The team operates on a 'non-advised' basis, working with customers to understand whether products such as the 'with profits' range are suited to their needs. The purpose of this role is to manage the Sales Team so that it delivers profitable sales and quality leads by delivering a quality service to customers in a compliant and ethical manner. You will also ensure that the team meets the training and competence and operational compliance requirements. Key Responsibilities in this role will include: To recruit, train, motivate and retain a team of appropriately skilled Sales Consultants. Managing the delivery of the team customer sales target by setting clear targets, monitoring and managing performance, providing effective, constructive feedback, delivering inspiring coaching and ensuring that appropriate MI and business tools and knowledge are provided. Undertaking formal supervision of the Sales Team to the defined span of control. Ensuring that effective processes are in place and are implemented, providing a seamless service to customers. Constantly improving the customer experience through the coaching of the telephone Sales team. Reviewing MI to understand trends, allow the creation of new telephone sales approaches and to ensure business opportunities are optimised. Monitoring KPI performance for sales team. Recording and reporting any breaches. Ensuring the team understands compliance issues and adheres to them; in particular TCF principles. Maintaining effective observation and records of the T Experience required for this role: Extensive knowledge of the Brand proposition and the mass market. Strong technical knowledge of the products. Previous sales management experience with excellent coaching skills is highly desirable. An und... Contact: APPLY ONLINE at View full job description
JobCentre Plus 5 years ago
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Sales Team Lead Inbound jobs in Chester

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