Seasonal Hostel Assistant Lochranza Youth Hostel job in Isle Of Arran at Scottish Youth Hostels Association

Seasonal Hostel Assistant - Lochranza Youth Hostel

Company: Scottish Youth Hostels Association

Location: Isle of Arran UK

Date Posted:May 03, 2018

Ref: LORA08418 Position: Seasonal Hostel Assistant  Location:  Lochranza Youth Hostel, Lochranza, Isle of Arran, KA27 8HL Hours per week: 40 hours per week  Salary: £7.83 per hour Contract: Fixed Term, immediate start until 30/Sep/18 Accommodation: Live-in accommodation available. (Note there will be a small weekly charge).  We are currently seeking self-motivated and enthusiastic individuals with commitment to provide an excellent customer service to join our team at our Lochranza Youth Hostel which is situated in the north of the Isle of Arran in a beautiful lochside village. You will be part of our professional and dedicated team and will ensure that all youth hostel customer services and guest facility provisions are welcoming, clean, comfortable, secure, safe, accessible, and maintained to the appropriate quality standard within the resources priorities available to enhance guest experience and expectations. The main responsibility of this post:To ensure that all youth hostel customer services and guest facility provisions are welcoming, clean, comfortable, secure, safe, accessible, and maintained to the appropriate quality standard within the resources priorities available to enhance guest experience and expectations. Routine Responsibilities:Full reception duties including check-in/out guests, cash handling, handling customer enquiriesCleaning rooms and public area and housekeeping including bed making and laundryBasic catering including basic food preparation, serving and washing upAssisting the Hostel Manager in the day to day running of the Youth Hostel.  Suitable applicant will have:Worked successfully in a customer facing role, preferably in similar hospitality surroundingsGained experience in catering, reception, cash handling, will be IT literateKeen attention to details.Ability to work as an effective team member as well as unsupervised.Good understanding of food and hygiene practice.  The following skills sets and experience would be an advantage:A good knowledge of the local and surrounding area, to be able to deliver first class guest information and help with travel planning as well as giving our guests inspiration on how to make the most of their stay in the area. Additional information:Lochranza Youth Hostel operates with a small close knit team and requires successful candidates to live and work closely with colleagues. It is therefore essential that all members are capable and willing to assist each other and maintain team morale to ensure a positive environment for guest experience.The role involves physical activities such as bed making on upper and lower bunk beds, including stripping and turning beds on a daily basis. The post holder will have flexibility to work in order to support the Youth Hostel including working onweekends and undertaking night shifts duties as and when required, in addition to covering other hostels within Argyll Group. A successful candidate is required to provide satisfactory reference and to apply for a Basic Disclosure before they can commence their employment.  About Hostelling Scotland:We are a self-funding charity operating a network of over 60 exceptional youth and affiliate hostels for the benefit of all those wishing to learn and experience what Scotland has to offer. Our unique sites provide affordable, comfortable, safe and quality-assured accommodation with a warm friendly welcome, local knowledge, activities and services for customers travelling around Scotland.  As a not-for-profit charitable organisation, we encourage guests to join Hostelling Scotland to support our charitable youth development and volunteering programmes, giving young people, who otherwise wouldn’t have the opportunity, the chance to discover Scotland’s heritage, and enable them to develop their skills for learning, life and work. As an accommodation provider Hostelling Scotland operates in a fast paced, highly competitive and constantly evolving marketplace. Working with Hostelling Scotland is more than just a job. Join us and help us make a difference!  How to apply:Please visit our website to obtain job description and application form to apply for this position. If you think you have the skills and experience to match our requirements,then please forward your application form with covering letter toNatalia Mencnerova,  c/o Lochranza Youth Hostel, Isle of Allan, KA27 8HL.  Please note Hostelling Scotland operates a policy where only successful applicants will be contacted. If you do not hear from us within two weeks of applying you have not been shortlisted on this occasion. Hostelling Scotland has a commitment to Equal Opportunities and Diversity. Scottish Youth Hostels Association (also known as Hostelling Scotland) is a registered Scottish charity, No. SC013138 and a company limited by guarantee, registered in Scotland, No. SC310841, Registered Office 7 Glebe Crescent, Stirling FK8  2JA. View full job description
JobCentre Plus 12 months ago
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