Seasonal Night Porter X 2 Positions Glasgow Metro Youth Hostel job in Glasgow at Scottish Youth Hostels Association

Seasonal Night Porter x 2 positions - Glasgow Metro Youth Hostel

Company: Scottish Youth Hostels Association

Location: Glasgow UK

Date Posted:Apr 27, 2018

REF:  GMTR08218 Job Title: Seasonal Night Porter x 2 positions Location:  Glasgow Metro Youth Hostel, 89 Buccleuch Street, Glasgow, G3 6QT Salary: £7.83 per hour Hours: 30 - 40 per week (4 days per week) Contract: Fixed term from 18/Jun/18 until 04/Sep/18 Accommodation: This is a live-out position.  We are one of Scotland’s leading accommodation providers, offering guests great value accommodation and excellent customer service in some of the finest locations in Scotland.With youth hostels in key locations around Scotland, our team love to help our guests, ensuring they have the best possible experience and take home memories to last a lifetime. We offer fantastic opportunities for motivated individuals wanting to develop a career in Scotland’s thriving hospitality and tourism sectors. We are currently looking for an enthusiastic individual who wishes to join our team this summer at our Glasgow Metro Youth Hostel in Glasgow School of Art’s Margaret Macdonald House.  The main responsibility of this post:To ensure that all youth hostel customer services and guest facility provisions are welcoming, clean, comfortable, secure, safe, accessible, and maintained to the appropriate quality standard within the resources priorities available to enhance guest experience and expectations.Maintaining the security of Glasgow Metro Youth Hostel at all times and taking appropriate action to ensure the Health & Safety and security of guests, staff and visitors to the hostel during the night.  Routine Responsibilities:·         Reception service to hostel guests, taking computer reservations, maintaining bed plans, handling customer enquiries and providing information, guidance and support to guests making onward travel plans. ·         The role also includes other general hostel duties such as cleaning and housekeeping, some catering. ·         Ensuring the efficient running of the operations during the shifts, including effective hand-over and communication to hostel management team. Suitable applicant will have:·         Worked successfully in a similar customer facing role with previous experience in a similar role/ night work in hospitality industry.Excellent customer service skill as well as excellent communication skills.Keen attention to details.IT skills including good working knowledge of Microsoft Office.·         Ability to work as an effective team member as well as unsupervised. The following skills sets and experience would be an advantage:A good knowledge of the local and surrounding area, to be able to deliver first class guest information and help with travel planning as well as giving our guests inspiration on how to make the most of their stay in the area.   Additional information:·         The role involves some physical activities such as making or stripping beds on upper and lower bunk beds. ·         The post holder will normally work 10 hours per day in the working pattern of 4 days on and 4 days off shift.A successful candidate is required to provide satisfactory reference and to apply for a Basic Disclosure before they can commence their employment.   About Hostelling Scotland:We are a self-funding charity operating a network of over 60 exceptional youth and affiliate hostels for the benefit of all those wishing to learn and experience what Scotland has to offer. Our unique sites provide affordable, comfortable, safe and quality-assured accommodation with a warm friendly welcome, local knowledge, activities and services for customers travelling around Scotland.  As a not-for-profit charitable organisation, we encourage guests to join Hostelling Scotland to support our charitable youth development and volunteering programmes, giving young people, who otherwise wouldn’t have the opportunity, the chance to discover Scotland’s heritage, and enable them to develop their skills for learning, life and work. As an accommodation provider Hostelling Scotland operates in a fast paced, highly competitive and constantly evolving marketplace. Working with Hostelling Scotland is more than just a job. Join us and help us make a difference!  How to apply: Please visit our website to obtain job description and application form to apply for this position.If you think you have the skills and experience to match our requirements please forward your application with covering letter o Duty Manager, Glasgow Youth Hostel, 7/8 Park Terrace, Glasgow, G3 6BY. Closing Date: 18/May/18 Interviews: w/c 21/May/18 Please note Hostelling Scotland operates a policy where only successful applicants will be contacted. If you do not hear from us within two weeks of the closing date you have not been shortlisted on this occasion. Hostelling Scotland has a commitment to Equal Opportunities and Diversity. Scottish Youth Hostels Association (also known as Hostelling Scotland) is a registered Scottish charity, No. SC013138 and a company limited by guarantee, registered in Scotland, No. SC310841, Registered Office 7 Glebe Crescent, Stirling FK8 2JA. View full job description
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