Security Officer job in Reading at Task Personnel Solutions Ltd

The Customer Service and Safety Assistant role is a varied and challenging one where no one day is the same. You`ll be working within a friendly and supportive team and playing a vital role in ensuring that students living in our properties have a great experience. Covering a number of our properties, you will be:- Providing reception, customer service and safety support outside of normal daytime opening hours - Making regular patrols across multiple sites - Identifying and resolving safety hazards and risks and responding to alarm activations - Undertaking any basic maintenance and building works as required- Handling any issues or incidents with the appropriate level of involvement from the emergency servicesDealing with our customers, you will be building up strong relationships - managing customer related issues and providing a decisive and effective response to customer complaints WHAT WE LOOK FOR IN YOU:A genuine passion for customer service is the most important quality for us. Although you may not have worked in the accommodation, hospitality or retail sectors before, what is really important to us is that you:- Possess a full UK driving licence- Hold a valid SIA licence (SG or DS) is essential in this rewarding role- Thrive on understanding, empathising and delivering against customer needs - Possess excellent communication skills and can build relationships effectively with people- Are computer literate and able to use Microsoft Office- Are able to work at pace, whilst maintaining a high level of accuracy- Have excellent personal time management and prioritisation skills - Are self-motivated and able to work on your initiative - Are a first class team player who possesses a positive and collegiate attitudeThis is a challenging and rewarding role for the right individual. Here at Task Personnel Solutions LTD. We are ACS approved and striving to be the Leader in personnel solutions. We have over 15 years experience in the Security industry and our level of customer focus is just as integral as our security. View full job description