Senior Development Officer job in Ipswich at Orwell Housing Association Limited

Senior Development Officer

Company: Orwell Housing Association Limited

Location: Ipswich UK

Date Posted:Oct 24, 2017

JOB DESCRIPTION POST:Senior Development Officer Responsible to:Head of Development Salary Range:As advertised Hours of Work:9.00am – 5.30pm Monday to Thursday9.00am – 5.00pmFriday  Organisational ValuesOur Organisational Values are set out in our People Promise and are broadly as follows:Be FairBe ApproachableHave IntegrityRespect OthersListenBe Caring and SupportiveAnd … make Orwell an enjoyable place to work    Together We Make a Difference Purpose The purpose of this post is to assist the Head of Development in achieving an active development programme in accordance with its development strategy, and in full compliance with Orwell’s policies, procedures and standing order rules, as well as the Homes and Communities Agency regulations where relevant. The post holder will be involved in all initiatives undertaken by the Development department and will provide a client-focused service.  They will have a wide, strategic understanding ofclient’s commitments and requirements, and will provide a pipeline management and project management service. The post holder will have overall responsibility for a portfolio of new schemes, managing themfrom pre contract stage, through to the development delivery team for post contract delivery, and onto contract completion. The postholder will also be responsible for providing line management supervision to Delivery Team Officers as well as operational supervision on delivery matters, resolving more complex issues as they arise on development projects. Key Responsibilities Main duties can be summarised as follows; 1.0                  Organisational Culture 1.1.          To promote Orwell’s positive culture of valuing people. 1.2.          To promote Equality and Inclusion in accordance with the principles of the Equality Act 2010. 2.0                  Training and Development 2.1 To attend staff meetings and seminars and individual support and supervision with the Team Leader. 2.2To attend and participate in training courses which have been identified as statutory or essential for your role and keep up-to-date with legislation and best practice. Duties Main duties can be summarised as follows: 1.1To have overall responsibility for project managing development schemes within various client programmes. 1.2To provide a pro-active development service to clients and ensure that the differing requirements of clients are met. 1.3To liaise regularly with and ensure all stakeholders are updated on the progress of schemes. 1.4To assist clients in assessment of risks when considering new developments and to manage the transition from new business into thedelivery team, including providing regular reports to new business colleagues and clients on the progress of schemes. 1.5To liaise with other departments throughout Orwell and other clients, and consult on specific development issues where appropriate. 1.6To ensure the implementation of Orwell’s policies and procedures in all aspects of development. 1.7To produce regular reports to the Head of Development on scheme progress and costs against budget. 1.8To ensure development schemes across the programme attain high standards of build and quality, and comply with HCA designs standards where relevant. 1.9To brief Delivery Team Officers on new developments and to supervise Delivery Team Officers to ensure high levels of customer service are provided to clients and other stakeholders, to ensure up to date forecasting and IMS claims, and that other audit and compliance requirements are met. 2.0To provide expert advice and assistance to Delivery TeamOfficers when required on projects and provide solutions to ensure developments are delivered effectively and efficiently. 2.1To monitor the performance of appointed consultants and contractors appointed on behalf of clients.   3.0 Health and Safety 3.1To comply with Association Health & Safety policy, and to carry out activities in a safe manner. 3.2                  To work in a safe manner in accordance with legislation and Association policy. 4.0 General 4.1To undertake additional responsibilities that may arise from time to time which are consistent with the nature and level of this position.  Reviewed: October 2017             SENIOR DEVELOPMENT OFFICERPERSON SPECIFICATION – VALUES AND COMPETENCIES The competencies cited in this Person Specification can be viewed in detail within the Orwell’s Competency Framework document that can be viewed on our website. All of us are expected to:   Act professionally at all times   Be committed to Orwell’s vision, values and service standards   Be punctual and reliable   Maintain confidentiality   Have a polite and positive attitude   Be approachable   Listen effectively   Be open and honest with colleagues and customers   Challenge dishonest or unethical behaviours or attitudes   Take pride in delivering high quality services   Keep customers up to date and informed   Treat people fairly and consistently   Treat everyone with respect   Use plain English (not jargon) to communicate clearly and effectively   Always give our best   Be open to new ideas   Be flexible when priorities or workloads change   Listen to others’ point of view   Consider the impact of our actions on others   Co-operate with others   Ask colleagues for help when needed   Respond positively to requests for help from colleagues   Ensure our own targets are completed   Keep others informed of progress on key tasks   Check for accuracy to get things right first rime   Demonstrate high personal standards as an example to others   Accept responsibility for our mistakes and learn from them Leaders are also expected to:Share information and adopt best practiceEnsure compliance with legislation, regulatory requirements and best practiceBreak down barriers that obstruct effective team workingOvercome resistance to changeAdapt own leadership style to get the best out of othersCreate a supportive environment where teams are encouraged and developedRecognise potential in others and encourage self-developmentUse coaching and/or mentoring to develop the skills of othersSet and communicate clear directionCheck understanding of expectationsGive effective and constructive feedbackTrust others to deliver work once delegated appropriatelyPresent concise, well balanced information, with clear outcomesEnsure work processes and projects are well managed and deliver strategic aimsUse feedback to make service improvementsSuggest and develop new initiatives that contribute to the growth of OrwellEncourage others to create innovative servicesEnable discussions to achieve collective objectivesCreate opportunities for individuals to work togetherEnsure teams value equality, diversity and inclusionIntegrate people of different backgrounds and experiences into teams effectivelyDemonstrate ability to incorporate ideas and concepts that creatively challenge norms, to allow for greater fairness, opportunity and diversityReview Orwell’s vision and values to ensure continued relevance in the future Be a Role Model Demonstrate the People Promise ValuesIdentifies and clarifies individual people’s needs. Understands Orwell’s services and accurately matches these to peoples’ needs.Passes on information promptly and efficiently.Speaks positively of others, gives praise and credit when due and contributes feedback.Listens to other people’s points of view.Actively initiates communication with others regularly.Open to new ways of working. Be a team playerGenerates team spirit and a ‘one team’ culture.Understands what motivatesand encourages team members and colleagues.Puts in extra effort to share the load willingly; encourages and supports other colleagues.Works with others to ensure projects and tasks are complete, building good relationships.Understands what others need to know, shares information and keeps them informed.Addresses conflicts/issues in a timely manner, positively and confidentially.Puts team decisions above personal interests.Covers for colleagues when needed. Trust othersBuilds trust and communicates respect for others.Empowers others to achieve best practice. Improve my performance Seeks feedback to investigate ways to make positive improvements and improve customer experience.Brings ideas of ways to improve policies, procedures and service delivery to meet customers’ needs.Contributes positively to the change process and seeschange as an opportunity to improve performance. Learn and Develop  Develop my knowledge and skills Actively seeks to expand own skills.Understands how own actions impact on Orwell.Understands how own role meets Orwell’s needsSpends time thinking through issues with others utilising their skills and making them feel valued.Can analyse own performance, offer ideas and give feedback. Be the best I can be Takes ownership for achieving objectives.Is positive about change.Produces high quality services which offer best value for money.Uses own knowledge and expertise to develop new ways of working.Plans ahead and is able to spot opportunities to develop new approaches, products and services to meet organisational needs.  Be innovative and flexibleIs flexible to meet the needs of customers and Orwell.Adjusts to peaks and troughs of workloads. Share everyday what I know Initiates meetings with colleagues and others to share information and knowledge.Understands different learning styles.Willing to share.Regularly maintains networks and contacts.Works collaboratively with external partners to ensure best practice.Communicates complex information to others effectively. Involve and Engage Be involved and take responsibilityMonitors and evaluates own performance against targets.Understands how own actions impact on Orwell.Takes responsibility for achieving results.Takes responsibility for making decisions to move things forward.Obtains and uses necessary information to make decisions.Remains focused when faced with competing demands.Allocates time and resources to reflect priorities.Explains and justifies point of view and objectively discusses options. Involve others in what I am doingActively includes individuals in team activities.Uses a range of methods to influence others Suggest improvementsSeeks out ways to improve performance, productivity and value for money.Gets involved in shaping new ways of doing things.Takes advantage of new technologies.Looks to other areas for good ideas. Act fairlyDemonstrates integrity, fairness and consistency in decision making.Explains the benefits of decisions to team members or colleagues.Meet People’s Needs Listen and understandListens effectively and asks appropriate questions to clarify understanding.Summarises information to check understanding.Adapts to different audiences.Resolves enquiries promptly, referring to others when genuinely appropriate.Presents a clear, concise and well thought through case using facts and figures. Encourage and support othersIs supportive of other team members, showing diplomacy, patience and care.Empowers team members to come up with their own solutions to problems rather than solving the issue themselves.Encourages team members to try innovative approaches and think ‘outside the box’.Supports learning and development and sharing of knowledge.Is a clear and persuasive communicator. Value differenceDemonstrates a willingness to understand how equality and diversity can impact on the way services are delivered.Seeks out, recognises and creatively uses what people from different backgrounds and experiences have to offer. Is receptive to the positive contribution others can make. Capitalises on diverse skills offered by the team.   Demonstrates clear and consistent leadership in promoting equal opportunities. Achieve work-life balanceEncourages work life balanceProactive in identyfying barriers to change and seeking ways to overcome them.Respect people’s priorities / demands and be realistic about what is achievable.  Recognise and Appreciate Thank peopleEnsures others receive credit for what they achieve.Gives appropriate recognition for success or good performance.Celebrates achievements.Gives timely and specific feedback on what has been done well and where there is room for improvement. Be proud of my work Demonstrates knowledge of Orwell as a business.Takes ownership of own performance and delivery of own work. Appreciate my colleaguesListens to the views and opinions of others and acts appropriately.Recognises the impact of change on others and supports them through it.Recognises and uses what people from different backgrounds and experiences have to offer. Value my customersResponds to all customer enquiries promptly, positively and courteously.Asks appropriate questions to identify customer needs.Takes time to establish underlying needs beyond those initially expressed.Interacts well with customers taking into account customers diverse needs.Sees things from the customer’s point of view.Constantly questions “how will this benefit the customer?”Finds different ways to satisfy customer needs.Actively requests feedback from customers and acts constructively upon both positive and negative feedback.Explains when Orwell are unable to fulfil requests and seeks alternative solutions.  The technical competencies cited in this Person Specification are role specific and appear in their entirety. Competencies – Technical 9.            Expertise Previous Housing Association development experience in both a pre (new business) and post contract level.Experience of managing a wide range of development scheme types and sizes.Proven success in managing contractors and consultants.Experience of supervising and instructing staff. 10.            Skills/ability to Excellent project management skills.Excellent influencing skills.Ability to manage contractual and confrontational issues.Effective written and verbal communication skills.Analytical and decision making skills.Co-ordinate, prioritise and delegate work.Competent use of Microsoft Word, Excel, Outlook and PowerPoint. 11.            Education  5 GCSE passes (grade A-C) or equivalent (including Maths and English) are essential.Appropriate professional qualification eg APM or RICS desirable.   12.            Knowledge Homes & Communities Agency grant funding requirements.A good knowledge of planning applications and approval processes.An aware of risks and risk management.JCT contractsCollateral Waranties & Sectional agreementsHealth & Safety/CDM regulation.Party Wall Act. 13.Other A full, clean driving licence is essential. As the current post holder, I agree to that all the duties/responsibilities listed above are relevant and appropriate to the post.  Name:  Signed:  Date:  View full job description
JobCentre Plus 1 year ago
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