Senior Enterprise Solution Architect job in Bracknell at JDA Software

Senior Enterprise Solution Architect

Company: JDA Software

Location: Bracknell UK

Date Posted:Mar 02, 2018

  Senior Enterprise Solution Architect RetailUnited KingdomThe OrganisationJDA® Software Group, Inc., is jointly owned by New Mountain Capital and Blackstone, two globally renowned private equity firms. JDA is the leading provider of innovative supply chain management, merchandising, pricing excellence and supply chain execution solutions worldwide. JDA empowers more than 7,000 companies of all sizes to make optimal decisions that improve profitability and achieve real results in the discrete and process manufacturing, wholesale distribution, transportation, retail and services industries. With an integrated solutions offering that spans the entire supply chain from materials to the consumer, JDA leverages the powerful heritage and knowledge capital of integrated market leaders including Red Prairie, i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur®.  JDA's multiple service options provide customers with flexible configurations, rapid time-to-value, lower total cost of ownership and 24/7 functional and technical support and expertise. Founded in 1985, JDA is headquartered in Scottsdale, Arizona. With 30+ offices in major cities throughout North and South America, Europe, Asia, India and Australia, JDA employs almost 5,000 of the industry’s most experienced supply and demand chain experts to develop, deliver and support its solutions. JDA continues to hire individuals who share the Company’s commitment to customers and fellow associates, offering exceptional career opportunities in a professional, growth-oriented, functionally sound environment.  JDA EMEA is headquartered in Bracknell, UK with offices across major European countries and the wider EMEA region, including Russia and South Africa.  Position SummaryThe Senior Enterprise Solution Architect’s role is responsible for providing product, industry, and/or business expertise in order to architect business solutions to prospects and customers across multiple and/or large, complex JDA projects and to build the associated customer relationships. Working with JDA’s complete Retail product suite which includes Retail Planningand Category Management solutions. The Senior Enterprise Solution Architect will apply Retail experience, application expertise and industry best practice to define, shape and deliver the JDA solution that will assist customers to maximise their operations and achieve ROI.  This role works cooperatively with the sales / pre-sales team in order to provide input to RFP / RFI responses, business cases, case studies and presentations. It also involves supporting the Director of Consulting solutions by providing services representation during sales engagements as well as inputting into and reviewing and endorsing services estimates. Further, the SeniorEnterprise Solution Architect will represent the services team in interactions with Standard Product development and product strategy regarding new functionality, regional requirements and product direction. Reports toSr Solutions Manager  DepartmentRetailKPI’s Assist the project managers in the delivery of projects within scope and to budget ensuring JDA achieve minimum gross margins as agreed at the outset of the project.Achieve target utilization for self.Ensure adherence to JDA best practice guidelines and project methodology Positive Feedback from customers and colleagues.Ensure the customer’s business case is met or exceededEnsuring the provision of a high quality solution.Role Description Sales / Pre-salesEvaluates RFP / RFI / RFQ documents and provide a risk assessment to the Director of Consulting Solutions.Assists pre-sales in the provision of responses to RFP / RFI / RFQ documents. Assists in the creation of a services quotationAssists in the creation of presentation material and case studies.Attends prospect-facing meetings during the sales cycle to represent services.Is able to discuss the various software deliver approaches supported by JDA.Is able to articulate JDA’s Project management methodology.Is able to articulate the integration points between all of the Retail components, applications and modules. Delivery of JDA Projects Assist the project manager in building and executing plans that deliver the expected ROI as agreed during the project kickoff and sales handover process.Assist the project manager to agree critical success factors with the customer for the successful implementation of the project.Assist the project manager in guiding the customer in risk management and mitigation for entire implementation plan.Understand the customer’s business, goals and philosophy.  Follow, endorse and improve JDA’s project methodology.Active knowledge of the product roadmap, ensuring the most effective upgrade path in accordance with business requirements.Assist to define site/store training requirements based on solution. Assess requirements, operational flow and design solution.Understand the client’s business, goals and philosophy.  Quantify goals and develop metrics upon which project success can be measured.Work with clients, taking a lead role to define requirements within project scope, documenting “as is” and “to be” processes.Deliver consultancy regarding application functionality and possible enhancements.Identify barriers to productivity and provide cost benefit analysis and change impact assessments.Steer the creation of the solution design ‘blueprint’.Review the solution summary for the customer.Be able to prioritize customisations for resource planning.Provide operational workarounds where possible to avoid custom changes, maintaining JDA’s philosophy of keeping as close as possible to core.Be able to articulate a counter argument to business requirements that entail custom work that would be too risky to develop in accordance to the JDA CDP process.Highlight required integration points at a high level.  Implementation of the Solution Guide and mentor Business Consultants to: Assist the customer and implement the “to be” processes.Create system documentation for all configured elements Log and manage issues Assist clients with functional/unit testing and end-to-end/CRP testing of solutionAssist with migration of solution to production environmentSupport go-live and roll-out of solution.Execute training to both internal and to clients Reporting Complete timesheets, expenses and other administrative reports in accordance with the requirements laid down by JDA and/or the Client.Provide regular progress/status reports to JDA project management.Prepare and deliver presentations for user, management, and executive level audiences. Thought Leadership Communicates business cases to Product Management Group (PMG) and Product Development (PD) regarding specific trends for future product functionality and enhancements.Demonstrates both depth and breadth of knowledge across various product solutions and understand the integrations points.Has knowledge around industry verticals, challenges present, and understands their uniqueness when applying JDA Solutions.Interacts with PMG & PD regarding new releases and new functionality and act as the liaison to communicate to the rest of the team.Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations.Provides advice to customers regarding industry best practices and process methodology.Recognizes and highlights incremental revenue opportunities with existing customers / projects.Serves as a functional liaison and attends and contributes to key meetings between Project Manager, key customer contacts, and customer users, up to and including key executive project sponsors.Understands how the JDA solutions within area of focus can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver).Understands the full JDA product suite and which applications can be applied to solve a particular business challenge.Provides advice and change management guidance to prospects and clients.Develops an enduring professional relationship with all key stakeholders. Essential Skills/Experience required Experience leading complex software implementations in a Retail environmentExpert knowledge of software architecture from a functional perspectiveAbility to communicate at senior level within Tier 1 Retail organisationsStrong experience of Retail planning software solutionsIn depth knowledge of Omni Channel Retail operationsExperience of implementing both on premise and Cloud software solutionsExperience of managing large teams ideally 25 plusManagement of multi million-pound complex software implementation projects Experience of managing multiple programmes at one timeDemonstrated track record of successful implementation/completion of projects Desirable Skills/experience Knowledge of JDA Software Solutions an advantage  Personal Profile:Well developed interpersonal and communication, problem solving, diplomacy and influencing skills.Demonstrates independence in action, decision making, goal oriented and drivenFocused and determined, confident, self-sufficient and able to contribute from day oneWell organized and consistently meets commitments.Requires a “do whatever it takes” commitment to achieve the success of JDA, its Associates and the respective communities   Education: Degree Educated; Masters PreferredLocation: Flexible within the United Kingdom, The UK Headquarters is located in Bracknell Berkshire.Travel:Up to 75% of the timePackage: We offer a competitive salary and attractive benefits package commensurate with the seniority of this roleOpening Date for applications:2nd March 2018Closing date for applications:      3rd April 2018  View full job description
JobCentre Plus 8 months ago
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