Senior Payroll Administrator job in Wisbech at Jobg8 Limited

Senior Payroll Administrator

Company: Jobg8 Limited

Location: Peterborough UK

Date Posted:May 10, 2017

NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you&rsquore looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.The RoleThe Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.Delivery Key responsibility:HR Support:Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model:Handles and tracks incoming calls, e-mails, faxesHandles / Creates tickets in HR WorkspaceCategorizes and prioritizes queries, requests and issuesWorks as the first escalation level for Tier 1 agent in a Comprehensive Services delivery ModelResponds to information or enquiry requests requiring a significant level of expertise:Responds to complex HR and labour legislation questionsAnalyses and solves client&rsquos questions, problems and / or requests efficiently and effectivelyProduces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)Processing and Controls:Personnel Administration Data Processing & ControlsPersonnel Administration data validationMaster Data Consistency CheckOfficial Reporting on Personnel Administration DataGarnishments data entry and administrationTime Data Processing and ControlsTime Data ValidationTime Data Consistency ChecksRuns Time Data Evaluation and corrects/reports errorsPayroll Processing and ControlsPre-Payroll ProcessesMonitors payroll processConfirms Master data, time & payroll data completenessEscalates legal changes to AMO, tests and ensures implementation in the productive environmentConfirms Configuration completenessOn-Cycle Payroll ProcessesRuns Payroll and control resultsProcesses Bank FilesPost-Payroll ProcessesPayslipsPosting to accountingSocial security reportingTax reportingDelivery of information to 3rd partiesPayroll Activities out of Payroll ProcessUnderpayment managementOverpayment managementEnd of Year ActivitiesEnsures SAP Payroll Calendar implementationGeneration / Transfer time quotasReconciliations and legislative reportingInbound & Outbound Interfaces AdministrationMonitors interfacesIdentifies & communicates systems errorsEscalates configuration errors to AMOSends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope)Technical support:Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests).Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing.Approves transports requests to the production system only for corrective maintenance Skills and ExperienceNGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer:A large modern open plan working environmentExcellent transport links to wider communityFlexible benefits package which allows tailored benefits dependent upon circumstancesStructured training and on-going personal developmentDo you have?In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits AdministrationKnowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards)Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)It would be if you also have:HR expertise (Personnel Administration, payroll, &hellip)Good analytical skills &ndash to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.Gathering information and problem solving &ndash look at existing issues and interact with others to find adequate solutionsGood communicator and customer oriented - to be able to identify and understand the customer's needs.Results oriented &ndash to be able to achieve targets aligned with business goalsWell organized and planned, schedules time effectively and uses efficient work methods and toolsDetail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork &ndash to be able to work with colleagues to achieve targets and objectivesAbility to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure.Key CompetenciesBe AccountableSolve ProblemsTake OwnershipBe Client CentricBe Effective NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.Over 1,000 ERP-based HR implementations globally3,000 Large Enterprise customers10,000 Small and Medium customersOver 20% of FORTUNE Global 500® companies serviced40% of UK working population are paid by NGA Human Resources&rsquo solutions totalling 54 million payslips produced per annum servicing 19 million UK workersAt NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization.We take pride in the commitment and professional excellence of our people the innovation we bring to our business and our unrelenting focus on helping our clients achieve their goals.When you join NGA, you open up a World of Opportunity &mdash to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world.A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry. View full job description
JobCentre Plus 2 years ago
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Senior Payroll Administrator jobs in Wisbech

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