Solutions Architect Workplace job in London at Facebook

Solutions Architect, Workplace

Company: Facebook

Location: London UK

Date Posted:Sep 27, 2017

Solutions Architect, Workplace(London, United Kingdom)Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.Workplace's mission is to revolutionise the way people connect, communicate and collaborate at work, by bringing the powerful tools Facebook has built over the last decade into the workplace. As a Solutions Architect, you will work closely with the Sales and Partnerships teams, pitching Workplace to new potential clients and solving technical challenges for existing customers. You will use your deep understanding of the system and the needs of clients, working with the Product and Engineering teams to improve the overall product experience. You will also drive various initiatives to scale Workplace and make it easier to adopt. For example by developing documentation and representing Facebook at industry events and conferences. The ideal candidate will combine excellent technical, product and business skills to make our customers and partners successful and improve the Workplace product. This position is full time and is based in our London office. Competitive Salary including the following benefits apply: Medical Benefits Dental Benefits Vision Benefits Pension Benefits Life Assurance Childcare Benefits Gym Benefits Transport benefits Laundry Benefit Opening: Sept 27th 2017 Closing: Oct 26th 2017ResponsibilitiesDeeply understand the Workplace system and integration componentsEngage with potential customers to understand their business objectives and demonstrate the value proposition of WorkplaceDeliver customised pre-sales technical and product demonstrations to customersAssist in RFP responses and drive to close new opportunitiesSupport our Delivery Partners as they engage with customersIdentify key system architecture components, propose and help clients build solutions that unblock deploymentsTroubleshoot customer technical issues in real timeAct as a conduit between product engineering and customers, influencing the product roadmap by identifying and informing on regional insights, challenges and strategic opportunitiesAssist in the development of best practices to help customers get the most out of using WorkplaceMinimum QualificationsPrevious experience as a solutions architect, technical consultant or partner/sales/solutions engineerExcellent communication skills including experience speaking to technical and business audiencesArchitecture experience in one or more of the following areas: Cloud, SaaS, Networking, Infrastructure, Provisioning, Security, Applications, EnterpriseDeep understanding of the web technology stack (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs)Ability to maintain and demonstrate knowledge of industry technology areas and current trendsWillingness and ability to travel approximately 10% of timePreferred QualificationsExperience and understanding of the technical, organisational and cultural challenges deploying cloud based software-as-a-service solutions into enterprise environmentsExperience with and understanding of enterprise security, including user/identity management (e.g. Active Directory), protocols (e.g. SAML), concepts (e.g. Single Sign On, Mobile Device Management)Pre-Sales experienceRegional language skills View full job description
JobCentre Plus 2 years ago
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