Solutions Architect job in London at Intapp Ltd

Solutions Architect

Company: Intapp Ltd

Location: London UK

Date Posted:Aug 23, 2017

Solution Architect-LondonClosing date 20/09/2017Intapp’s Professional Services team manages consulting projects to help our customers implement our products and achieve the most from their Intapp solution. We are looking for a high-energy, driven Solution Architect, who is adept at collaborating with business and technology leaders at law firms, balancing multiple projects, and designing solutions that enable our clients to maximize their investment. The Solution Architect will be a member of Intapp’s Services Engineering team, focused on the implementation of our newest products.The Solution Architect is responsible for driving success by ensuring the implementation of the Intapp solution aligns with the customer’s business processes. This includes configuration of the Intapp software to meet customer specifications, as well as looking for creative and effective ways to meet customer requirements leveraging the Intapp solution. The Solution Architect is a field specialist in one or more of the Intapp products, and an extension of the Product Management teams and solution engineering teams. This role is focused on new product launch customers and, as such, requires the Solution Architect to translate a customer’s requirements into technical product capabilities and the ability to effectively communicate those requirements to the Intapp Product Management organization driving the evolution of the product. The Solution Architect must also be able to think on his/her feet during solution implementations, assisting the product development team in troubleshooting any technical issues that may arise during an implementation.Responsibilities include but not limited to:                  Lead the implementation of Intapp solutions including, but not necessarily limited to, Intapp Open (New Business Intake, Conflicts, Terms of Business), Intapp Time, Intapp Wall Builder                  Educate clients on industry best practices                  Conduct workshops to review business process and guide definition of modified/new business processes in the context of the proposed solution                  Conduct data management and/or data mapping workshops as related to the proposed solution                  Provide analysis of client needs and implementation recommendations                  Work with sales in developing SOWs for certain, more customized implementations                  Work with the sales team to position the benefits of our implementation approach                  Provide analysis of client needs and implementation recommendations                  Work closely with project resources, in particular the Principal Consultant, to translate customer requirements into a solution design                  Work with sales in developing SOWs for certain, more customised implementations Qualifications                  Technical degree: BS or MS                  7+ years of experience in a technical implementation leadership role (project manager, technical lead, architect)                  Product development/software engineering experience desirable                  5+ years of experience in the legal sector, in particular experience with industry-standard legal software systems                  Excellent analytical and troubleshooting skills                  Excellent interpersonal skills and ability to explain software to non-technical users                  Demonstrated experience in leading business process reviews, design and/or change management                  Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction                  Excellent organisational and administrative skills; candidates must be detail-oriented                  Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers in a start-up environment                  Self-starter with a demonstrated ability to multi-task                  Team player with ability to coordinate work with disparate team members                  Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, and Visio)                  Demonstrated Project management experience                  Experience with new business intake and/or conflicts solutions desirable                  Experience with time entry / capture solutions desirable                  Experience with ethical wall / information barrier solutions desirable  View full job description
JobCentre Plus 2 years ago
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