Support Worker job in London at Vacancy Filler

Support Worker

Company: Vacancy Filler

Location: Tower Hamlets UK

Date Posted:Apr 30, 2018

Independent Living Community Support Service (ILCS) provides specialist mental health floating support to customers with severe and enduring mental health conditions. The support is provided in customer’s own home and in the community across Tower Hamlets. The service offers flexible support hours and is accessible 7 days a week if required, between the hours of 8am-8pm. The role of Support Worker is to support customers in a way that maximises their self-sufficiency and enables them to live independently in their own homes. The service works very closely with secondary mental health services and Enhanced Primary Care team in order to address a range of support needs, including, mental health, daily living skills, tenancy sustainment, welfare benefits and dual diagnosis. Key Responsibilities:Undertake key-working responsibilities for a caseload assigned by the Team Leader / ManagerUndertake initial and continuous assessment of needs and potential risks and agree levels of support and actionsCreate support/action plans for providing appropriate services based on the assessment and reflecting the services and resources availableSupport customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodationDevelop and maintain links with all key agencies and service providers in the local communityEmpower customers to ensure they receive the service and benefits they are entitled toUndertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standardsEncourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management teamEnsure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possibleAdhere to Look Ahead’s Policies and ProceduresEngage in learning and development activity to increase knowledge and skillsProvide day-to-day instruction/supervision of Assistant Support Workers/Domestic Staff/Personal Support Assistants where appropriateUndertake any other duties consistent with the grade and nature of the post as may be reasonably assignedThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. View full job description
JobCentre Plus 9 months ago
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