Team Leader-Edinburgh job in Edinburgh at FPSG Connect
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Team Leader-Edinburgh

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Company: FPSG Connect

Location: Edinburgh, Scotland

Date Posted: Feb 02, 2012

Job description will include: -Managing a team of up to 15 contact centre agents -Ensuring all SLA's and KPI's are adhered to as per the required campaign -Motivating and monitoring staff performance through 1 2 1's/PDP's -Report writing and FPSG Connect is looking for a Contact Centre Team Leader for their Edinburgh City Centre based client...View full job description
From Careers4a - 02 Feb 2012
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