Telesales Operative job in Eastleigh at Andrew Page LTD

Telesales Operative

Company: Andrew Page LTD

Location: Southampton UK

Date Posted:Jul 28, 2015

We are looking to hire a new Parts Advisor /  Telesales Operative to work in our branch in Southampton.  Some experience would be beneficial when applying for this role.  ? To capture and convert incoming enquiries into sales? To create additional sales by proactively calling both prospects and existing customers Key features and expectations of this role:? strong focus on converting incoming and outgoing calls into sales using professional sales call handling techniquesA strong focus on maintaining or exceeding expected/target profit margins on sales made.Making outgoing sales calls in order to achieve sales targets set by the Branch Manager / Sales Office Manager- these will involve quote conversions and prospect sales callsEffective collation and feedback of information to Sales Office Manager regarding sales which could not be made e.g. Price, stock out, competitor activity, service issue, account problemCompetent use of electronic parts cataloguesLocating and Inter depot transfer/ local purchase (special order) of parts not stocked or currently out of stock? Attending and contributing to regular team improvement meetingsBuilding a strong rapport with new and existing customersBuilding a strong supplier and product knowledge (USP's) in order to aid the sales process. Essential skills for this role:Excellent telephone selling and enquiry-to-sale conversion abilitiesThe ability and confidence to excel in a competitive sales environmentThe ability to build strong success synergies with your telesales team members, Depot Management and Business Development ManagerExcellent rapport building skillsThe desire and potential to be a top performerExcellent customer service skillsQuick learning skills particularly in;Navigation and accuracy of parts look upSupplier and product customer benefits (USP's)The ability to come up with new ideas to improve salesExcellent conflict management skillsA flexible attitude to working hoursThe desire to continually improve your own skill setTo act as an Ambassador for the company at all times About You:? Highly self-motivated? Team Player? Competitive? Organised with an eye for detail View full job description
JobCentre Plus 3 years ago
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Telesales Operative jobs in Eastleigh

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