Trainee Field Care Supervisor job in Coventry at Bright Dawn Home Care

Trainee Field Care Supervisor

Company: Bright Dawn Home Care

Location: Solihull UK

Date Posted:Jan 17, 2018

Trainee Field Care SupervisorThe Trainee Field Care Supervisor position is suitable for someone who has experience in domiciliary care work in the community and is looking to upgrade to a full-time supervisor and management level in the home care sector.At Bright Dawn Home Care, the Trainee Field Care Supervisor is responsible for a supervising clients and Care Givers within the Solihull Borough and surrounding areas. The role requires the Trainee Field Care Supervisor to ensure that all our clients are receiving their care and support in a dignified and professional manner, throughout the duration of the service.Trainee Field Care Supervisor is responsible for supervising the Care Givers and ensuring that they are providing the quality of care that Bright Dawn Home Care prides itself in. The Trainee Field Care Supervisor will work alongside the Care Manager and Care Coordinator to plan the service effectively, the role also includes holding regular team meetings to discuss the Care Givers, induction, progress and training.Trainee Field Care Supervisors are responsible for the efficient running of Bright Dawn Home Care service in the field and should be prepared to vary their hours of work to effectively monitor and support all Care Givers and clients. They should ensure that a percentage of their hours are spent in the field and the rest will be to provide care to clients.The position of the Trainee Field Care Supervisor is fundamental to Bright Dawn Home Care providing a quality and professional service to both clients and the care staff.Job DescriptionAnswer each incoming call in a friendly, professional and knowledgeable manner whilst on call.Responsible for implementing field based quality control systems and providing support to all Care Givers within the Solihull Borough and surrounding areas.To notify the office as required should the client’s risks change prior to the required reassessment.To provide care when absences due to Care Givers being off sick or cannot provide care due to unforeseen circumstances or holiday.To have the on-call phone and participate in an on-call rota. During this time identify suitable Care Givers to cover for any absences, due to sickness or holiday and allocate them to the calls. Notify the office of the absences in handover.To liaise closely with the Care Coordinator and Managers regarding spot checks and quality assurance checks.To facilitate the practical induction/shadowing of all new Care Givers in three different services.To provide and facilitate in field training as and when appropriate to Care Givers.To identify any additional training needs of Care Givers from spot checks and report to the office accordingly.To deliver MAR charts by the 1st of every month and return the previous month to the office to check that Care Givers are completing the MAR charts correctly and report any concerns to the office.To replace client logs each month and assist with auditing and filing by the 10th of every month.To report any changes in a client’s schedule to the office immediately.To monitor, supervise and mentor all Care Givers in the field and to offer support.To ensure that all written reports and administration for the role are kept up to date.To maintain close liaison with both Care Manager and the Care Coordinator.To email an on-call handover to the relevant managers by 9.30am every morning.Maintain confidentiality at all times for all Bright Dawn Care Home information, including client, Care Giver and office data.Maintain the ethos and standards of the company at all time.Jacross Enterprises Ltd, trading as Bright Dawn Home CareThe Box Trees Barn, Box Trees Farm, Stratford Road, Hockley Heath, Solihull, B94 6EA01564 784598 Company Registration No: 05545714  View full job description
JobCentre Plus 1 year ago
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