Travel Consultant job in Wigan at Worldchoice Travel

Travel Consultant

Company: worldchoice travel

Location: Wigan UK

Date Posted:May 07, 2018

Job Description: Travel Consultant      Full time  Reports to: Gill Blundell, Branch Manager  The Company Worldchoice TravelWorldchoice Travel is part of The Travel Network Group. Within the Worldchoice Travel brand there are 5 stores which are owned and operated by the Group. Accordingly, these stores must reflect the Group and demonstrate best-in-class customer service and an effective sales environment. The stores are also often used to trial and test new business initiatives and services prior to release amongst our membership base. The Travel Network Group The Travel Network Group is the UK’s largest consortia for independent travel businesses.  Championing the independent travel market, we drive and support initiatives that help independent travel agents and tour operators to develop and grow their businesses, through the provision of a range of products and services that include competitive commercial deals, best in class marketing, technological solutions and regulatory compliance. Our company values are: Supportive, Target Focussed, Entrepreneurial and Passionate (STEPs). We recruit and are recognised and rewarded against these values. Your role as Travel Consultant will consist of the below, please ensure that the customer is put first in all aspects of your role. Responsibilities Selling all aspects of travel, face to face, via telephone and emailAchieving individual sales targets and contribute to store achieving the same goalMaximise all sales opportunities through customer interaction and offering ancillary productsBooking tailor made travel itineraries to suit your customers’ needsBooking packages as well as dynamically packaging holidays together using our in house systemDelivering the highest standard of service at all times to exceed customers’ expectationsOffering advice, guidance and suggestions to customers using your previous solid travel industry experienceIdentify customer needs through effective questioning and select appropriate productsWork well as part of a team to ensure an efficient operation within the store Skills A minimum of 2 years Travel Agency experience requiredGood product and geographical knowledgeSales driven with experience of working towards set targetsIT literateClear and professional telephone manner Additional informationFlexibility to work shifts including evenings and weekendsYou will be offered a competitive salary plus an excellent commission structure View full job description
JobCentre Plus 10 months ago
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