Customer Correspondence Advisor Manchester Branch job in Manchester at Prime Call Center

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Customer Correspondence Advisor Manchester Branch

Company: Prime Call Center

Location: Manchester UK

Date Posted: Oct 10, 2014

An opportunity has arisen to join our Commercial Service as a valued Customer Correspondence AdvisorThis role will require you to work part-time hours, 16 hours per week 13:00 – 16:00 / 16:00 - 19:00 Monday - Friday and alternate Saturdays (with a scheduled day off either Tuesday or Wednesday) offers a starting salary £18,984 PRO RATAThis role liaises exclusively with commercial customers From the UK and Overseas; You will always be on hand to respond to customers via phone, letter and email. Resolving your customers' queries and reporting, you will need to use your customer service skills to identify exactly what they need. You will be trained about specific products and services to meet our customer/client needs and help them with their business enquiries.It's vital that you can focus on their needs. A confident communicator, you should be able to adapt your conversational style to build a good rapport with individual customers a conscientious approach should ensure to maintain quality standards at all times.Your Team leader will give you plenty of support and training to grow your customer service skills. As you progress.Applicants should have the following skills:Strong customer service skillsA flexible approach to workThe ability to work at our site location: Birmingham, Luton, ManchesterAble to work as part of a team or independentlyApplications contact is Carol Henderson please apply to the vacancy for considerationWe do not collect, store or sell data, we do not request you to provide your home address this will be required at interview stage. form information is used to contact you directly with regard to your application, please provide correct information in order for us to communicate with you about this position.Issued by Prime Call Center (Only) View full job description
JobCentre Plus3 weeks ago
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