Helpline Support Advisor job in Chorley at The Staffing Group

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Helpline Support Advisor

Company: The Staffing Group

Location: Chorley UK

Date Posted: May 10, 2017

We are recruiting for a Helpline Support Advisor in the Chorley area.Extra Technical have an excellent opportunity for a Helpline Support Advisor based at our clients office in Chorley. The office is a 24 hour receiving centre providing a telephone helpline service to a range of clients across the country and we are looking for a professional advisor to deliver exceptional service to their client base.As a Helpline Support Advisor you will need to have:Customer Service experienceGood IT skills and experience working with software systems and databasesExcellent communication skillsAbility to empathiseA calm methodical approachDue to the nature of this service and sensitive information available to you on a daily basis you may be subject to background checks prior to commencement of employmentWorking Hours :Monday to Friday 6am to 2.30pm/2pm to 10.30pm and 10pm to 6.30am which rotates on a weekly basisLocation:ChorleyDuration: PermanentRole of a Helpline Support AdvisorDeliver excellent Customer service from start to finish at all times, taking appropriate action and always go the extra mile to ensure a satisfactory resolutionYou will be able to demonstrate a positive, enthusiastic manner and commitment to deliver excellent call control skillsFull training will be given in their specific area of expertiseIf you are interested in the above Helpline Support Advisor role please click apply. View full job description
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Helpline Support Advisor jobs in Chorley

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