Shop Floor Assistant Grocers job in Batley at Mullaco Ltd

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Shop Floor Assistant - Grocers

Company: Mullaco Ltd

Location: Batley UK

Date Posted: Jul 25, 2017

Mullaco Retail store, mount pleasant , batley, wf177pjwe are looking for a person who can look after our busy fruit and veg dept.Golden Rule: Only sell what you would buy for yourselves. If you can understand this concept then you will understand what to do in a fruit and veg shop. Presentation of produce is key to your job role. Treat our customers just like you would like to be treated (when you come shopping to Mullaco Ltd)The Role..Hours range from 8:00 am to 8:00pm 7 days a week. minimum days you will work is over 3 days and maximum is over 5 days. Hours vary, so you need to be flexible. This job is not suitable for someone who wants two jobs!Without our customers, we would not be trading for over 43 years now. Therefore, you need to understand the importance of a customer. They are our life-blood, and will keep us going and you in a job.As a Shop Floor Assistant its all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back. Its a busy shop, so you need to make sure the shop always looks clean and tidy and well presented.Shelves need to be faced up with products and prices displayed correctly.Has had experience at serving on checkout tills, using an epos trustworthy with cash.We pride ourselves on helping our customers with their shopping to their cars, with a smile.Essentially..... you must have a smile in your voice as well as on your face. Always say hello and goodbye and talk to customers.If a customer asks where to find a product, don’t just point or give directions, take them to it .If a customer has a complaint, try and resolve the problem yourself or quickly decide if it’s an issue for a manager. Be sympathetic and don’t get angry or defensive.Sales.....Try to recommend additional products to meet customers’ needsHelp to maximise sales (and customer satisfaction) by keeping shelves replenished and products always availableBe aware of promotions going on in the store and make sure customers are aware tooYourself.... .Personal standards - are very important. So every day you’ll be expected to look the part through a smart appearance, and play the part in a friendly and professional way. Aspects like Health and Safety and Food Hygiene is very important too, and you will be trained about these matters too.Punctuality of time is critical, especially, if you are responsible for a certain area first thing in the morning.Job Type: Part-timeJob Location:Batley WF17Required education:Secondary educationRequired experience:Retail Sales: 1 yearRequired language:Bi-Lingual - Urdu, Gujerati, View full job description
JobCentre Plus3 weeks ago
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