Shop Floor Assistant job in Coventry at Asda South Birmingham

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Shop Floor Assistant

Company: Asda - South Birmingham

Location: Coventry UK

Date Posted: Apr 24, 2015

Shop Floor Assistant. Permanent part time 16 hours per week. Days/EveningsMeets National Minimum Wage How will you make a difference. Here is the short answer; Our customers love us as much for our friendly, helpful service as for our fantastic low prices. On the shop floor you have a great opportunity to welcome customers, talk to them, help them and make their shopping trip memorable. You also have an important part to play in helping us meet our sales targets, whether it is by recommending a product to a customer or making sure the shelves are stocked with the things they want to buy. Everyday matters Out there on the shop floor you are in the front line of our business, providing great service to the very highest standards. We are proud of our warm and friendly service. It is what our customers love and have come to expect. So we will always expect you to: ServiceHave a smile in your voice as well as on your face. Always say hello and goodbye and talk to customers, showing an interest in their needs Treat every customer as an individual. You may be the first person they have spoken to in the store. If a customer asks where to find a product, do not just point or give directions, take them to it – and have a chat along the way. If a customer has a complaint, try and resolve the problem yourself or quickly decide if it is an issue for a manager. Be sympathetic and do not get flustered WOW customers with your friendliness SalesTry to recommend additional products to meet customers’ needs Help to maximise sales (and customer satisfaction) by keeping shelves replenished and products always available. Be aware of promotions going on in the store and make sure customers are aware too Being the best you can be, every day There is no such thing as great service without high personal standards - they go hand in hand. So every day you will be expected to look the part through a smart appearance, and play the part in a friendly and professional way. There is always a lot to learn about your job – from food safety and hygiene to company rules and standards – but with our great training and support, we will help you keep getting better and better. We are one big team, so we are looking for helpful, outgoing people who can get along with and support othersPlease apply online at View full job description
JobCentre Plus3 days ago
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Shop Floor Assistant jobs in Coventry

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